What to Look for in an AC Repair Technician

Cooling
Repair

It’s time to get your shorts out of storage, the weather is really heating up here in New Castle. Your AC will need to be prepped for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional identified and suitably vetted before your AC has any problems surviving an incoming heatwave.

It would be optimal if you could just choose the first number out of the phone book and trust that they’ll do an acceptable job, but there are companies out there that are looking to take advantage of your unfortunate situation. We don’t want to leave you sweating a crooked repairman or the heat so the team at Central Heating & Plumbing has some warning signs to be on the lookout for that let you know you may be dealing with an untrustworthy company.

1) Requesting Full Payment Prior to Starting Work

A reputable company will provide you with an estimate in advance of beginning any work. Any company asking for payment prior to starting work should be called into question. Another request of a shady company is asking for payment in cash. This could lead to problems down the road having your problem fixed correctly or completely.

2) Quotes a Cost Prior to Inspection

A technician may have an educated guess of what is going wrong with your air conditioner just by talking with you, but they won’t be able to truly diagnose it until they have actually inspected your system. Find a company that will provide you with an estimate only after conducting an inspection.

3) Refuses to Put it in Writing

If you’ve seen even 5 minutes of a court show on TV, you know it doesn’t count unless it’s in writing. This is non-negotiable. If a company isn’t willing to put the work and charges into writing, don’t have confidence in them to accomplish the work. By getting a signed contract prior to work beginning you’re making certain that you and your contractor are on the same page and you’ll have no surprise costs after work has been completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but a great number of them do. You can easily search online and see if licenses are required where you live. If you are located in a state that requires licensing, by choosing a licensed company, you’re protecting yourself from a company that uses inexperienced workers. And any complaints or issues with the company you choose can be reported. If you come across a company that is operating without a license, there’s almost certainly a reason for that and you’ll want look elsewhere.

These warning signs will hopefully help guide you along as you’re looking for a trusted AC repair technician in the New Castle area. The pros at Central Heating & Plumbing are ready to get the job done right and earn your trust. Give us a call at 724-401-1843 to schedule an appointment up with us anytime.

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