The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or away and can raise and lower settings to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy provider for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up on your own or hire a HVAC pro like Central Heating & Plumbing. If you’re installing it on your own, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback because the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive adequate power, Nest says you might have some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on rapidly in a short period of time.

You could believe something is up with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t fix the problem, a smart thermostat specialist including one from Central Heating & Plumbing can assist you. We can determine the malfunction and put in a C-wire, if necessary.

Smart thermostats such as the Nest are made to make your life more convenient, with automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s an annoying experience when yours won’t work like it should, but our heating and cooling pros at Central Heating & Plumbing can fix the trouble in no time.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at 724-401-1843 to book your appointment right away.