The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or gone and can adjust settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it on your own or contact a HVAC pro like Central Heating & Plumbing. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue as the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get enough power, Nest says you might encounter some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on frequently in a short period of time.

You may believe something is wrong with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat right away. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning frequently.

Our Professionals Can Fix Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat pro including one from Central Heating & Plumbing can assist you. We can identify the problem and install a C-wire, if required.

Smart thermostats including the Nest are created to make your life more convenient, through automatic energy-efficient programming and the option to monitor temperatures while you’re out. It’s a time-consuming experience when yours won’t operate like it should, but our heating and cooling experts at Central Heating & Plumbing can fix the issue quickly.

If you’re going through strange heating and cooling behavior with your new Nest, reach out to us at 724-401-1843 to book your appointment right away.