How to Choose an HVAC Contractor in New Castle

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No important decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to secure a contractor that will listen to you and make certain they are meeting all your home comfort needs.

HVAC installation is not something you want to try to DIY. It’s important to secure a contractor that is highly skilled in a number of areas. They will evaluate your home’s load calculation, pull permits to make sure local codes are met, check piping and a whole slew of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get subpar performance from your system.

The team at Central Heating & Plumbing have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor.

Do they have references or referrals?

If you’re looking to work with a company they should be able to provide you with a list of recent customers that can verify the quality of their work. After obtaining that you can call and ask them about their recent HVAC projects, if they are satisfied with the results and if they would work with the company again in the future.

There are other sources you can look into like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will enthusiastically provide you with referrals.

An additional option is asking for the help of your friends on social media. These recommendations are coming from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.

Are they NATE-certified?

If your contractor is NATE-certified you can have confidence that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.

Are they properly licensed and insured?

Almost all states require licensure for HVAC contractors. This helps protect consumers from companies that use less than qualified workers. A quick online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.

When to ask these questions?

The best time to locate a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s operating properly and get your yearly maintenance scheduled to keep it running properly.

Building a relationship based on trust and experience is important to us at Central Heating & Plumbing in New Castle. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 724-658-7111 or set up an appointment with us using our online scheduler.

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