Our Certifications at Central Heating & Plumbing We’re dedicated to providing the New Castle community with the best heating and cooling service around. To do so, we’ve participated in rigorous training to receive the industry certifications you see below. Find out more about our certifications here and give us a shout at 724-658-7111 to speak with a team member. North American Technician Excellence (NATE) NATE is North America’s largest and most prestigious certification in the heating and cooling industry. NATE certified technicians have mastered the installation, service and maintenance knowledge of heating and cooling equipment and can gain recognition in these areas of specialty: Air conditioning Air distribution Heat pumps Gas heating Oil heating Hydronics gas Hydronics oil Ground source heat pump loop installer Senior HVAC Efficiency Analyst Dave Lennox Premier Dealer™ In order to become a Dave Lennox Premier Dealer™, Central Heating & Plumbing in New Castle was trained and is routinely independently evaluated to ensure we offer an unmatched level of customer service. We’ve partnered with Lennox®, a leading name in home comfort, to provide some of the best heating and cooling equipment in the industry. We maintain our Dave Lennox Premier Dealer™ status by participating in an independent Customer Review program. The program encourages customers provide honest feedback and rate the quality of our service, which keeps us accountable for performing high quality work and customer service at all times. SunSource® Solar-Ready Dealer Designation Receiving SunSource Solar-Ready Dealer designation from Lennox means that we’ve finished training on solar-ready products, sales and tech. We’ve also become knowledgeable in New Castle utility requirements for solar installations and rebates, and we’re familiar with local grid interconnectivity abilities. Additionally, we’ve entered or completed solar training and certifications so we can lead you though a quick and easy purchase and installation process. Better Business Bureau Central Heating & Plumbing is a member of the Better Business Bureau, meaning we respect ethical business practices and communicate reliable information with our customers. We have a solid rating and are proud to be part of this organization.